Contact the crew

Contact details

If you would like to get in touch with the team or enquire about your stay or event at Captain's Club, we would love to hear from you. You can find all the contact details you need for our team below.

General Enquires: +44 (0)1202 475111

Conference and Events Enquiries: +44 (0)1202 491 380

Wedding Enquiries: Please complete this form

Spa Enquiries: +44 (0)1202 491360

Restaurant Enquiries: +44 (0)1202 475111

Fax Enquiries: +44 (0)1202 490111

Careers Enquiries: Molly- or Juliet -


Car parking at Captain's Club Hotel & Spa

We have 40 on-site car parking spaces at Captain’s Club Hotel & Spa, including 2 disabled car parking bays. Open 24 hours a day, seven days a week. Hotel residents receive complimentary on-site parking. All non-residents must pay for parking, including overnight parking. Standard tariffs apply to non-resident guests parking in the disabled parking bays. 


Standard tariffs

3 hours £2.00

4 hours £4.00

12 hours £6.00

24 hours £12.00

36 hours £18.00

How To Pay 

Whatever your preferred method, you can pay for parking with Cash or by Phone at the machine or reception.


Park your vehicle, ring the Phone and Pay area number (0141 4040 000)

- Quote the location code: 4839
- Length of  stay
- Enter your debit/credit card details
- State your vehicle registration

Smartphone application 

Download the Phone and Pay smartphone app and register your information, including your vehicle and payment card details, Select your location and length of stay to confirm your booking. You only need to register once; all of your information is stored for future use.


Pay with cash at your nearest payment machine or at reception.

Parking regulations

The hotel car park is operated by a third party company and uses automatic number plate recognition (ANPR) technology. It is the driver’s responsibility to ensure that they park in accordance with our parking regulations. There are CCTV cameras fitted within the hotel premises, but the hotel is not responsible for theft or damage to vehicles. Failure to comply with our parking regulations will result in the issue of a Parking Charge Notice of £100 if paid within 28 days or a reduced charge of £60 if paid within 14 days. Appeals must be made in writing to the third party car park operator. All details are provided on the Parking Charge Notice letter. 


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Where to find us

Captains Club Hotel & Spa
Wick Ferry, Wick Lane, Christchurch,
Dorset, BH23 1HU