Hotel jobs in Christchurch, Dorset

Job Description

Undertake daily banking reconciliation for the hotel & investigate any anomalies. Deliver money to the bank in a timely manner. Ensure that Reception team have enough change for daily requirements & where possible provide from Accounts department or where not collect change from bank.

Preferably on a daily basis, or as often as possible, all food and beverage related invoices should be entered on to the relevant food or beverage flash along with the daily sales figures. These should be monitored and sent out to the relevant personnel on a weekly basis, highlighting any issues.

Orchestrate the giving out of Purchase Orders to control hotel spending & ensure return in a timely manner for invoices to be signed off.

Control & give out Petty cash for ad-hoc purchases as required by the hotel. Do the same for crew car parking.

All food and beverage related invoices should be entered into the accounting software package (Xero) and reconciled at the end of each month ready for payment. Process payments on accounting software when advised to do so by Finance Manager and send out remittance advices as required.

Input all invoices for rest of the hotel & give to relevant department managers for signing off, prior to highlighting any suppliers with outstanding balances to Finance Manager for payments to be made.

Liaise with relevant personnel each month regarding stocktakes for all Bar, Wine & Food areas. Input all information to Excel spreadsheets & prepare information ready for management accounts.

Prepare costings for new menus as necessary. Monitor supplier prices and inform management of any necessary requirements needed for sale prices to maintain set gross profit margins.

Negotiate new & existing contracts with suppliers for F&B, ensuring that any cost increases are either negated, absorbed or passed on to the guests where relevant. Negotiate hotel contracts as a whole.

Liaise with relevant personnel in regard to new suppliers, supplier issues etc.

Monitor prices of local competitors along with any special offers being offered in the area.

Ensure adequate archiving of relevant personal documents & when required by Accountant, obtain relevant invoices from archive.

Order stationary & till rolls on a monthly basis as needed for the hotel.

Ensure all First Aid boxes are stocked up as required. Order & replace these as necessary.

Ensure main printer & individual printers throughout the hotel work as required

Essential:

• Accounting qualifications preferred but not essential.
• Experience in a similar role essential
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Passion for food and beverage and willingness to learn
• Ambitious and hard working
• Good communication and personal presentation
• Excellent English knowledge
• Positive attitude and excellent communication skills

Rewards:

• 29 days holiday (based on full time hours)
• Free uniform & meals on duty
• Discounted rates on products
• Opportunities for training and development

Live in accommodation is not available.
Salary depending on experience

Job Title: Spa Therapist

Department: Spa

Job Purpose

To provide hotel guests and customers with spa treatments and deliver customer service excellence.

Role Authorities

Has authority to:

· Provide treatments

· Book treatments

· Recommended retail opportunities to clients

· Maintain spa standards

Does not have authority to:

· Disclose confidential information about employees, the company or clients

· Purchase without approval

Spa Therapist Duties and Responsibilities

• Provide consistent professional treatments compliant with spa protocols and accepted documentation practices

• Uphold the standards of hygiene and sterilization as directed by law and the spa’s policies and procedures

• Possess the aptitude to work with no direct supervision

• Maintain a constructive attitude and add toward a quality work environment

• Perform prep work, correctly clean and restock room as necessary

• Actively support the spa, treatments, services and retail, in addition to programs, promotions and/or discounts obtainable

• Be supple with schedule, at the bottom of the needs of the spa

Required Skills

• Outstanding communication and listening skills, in addition to basic computer knowledge

• Team player

• Have an enthusiasm and possess superb customer service skills

• Take pleasure in working with people and have a welcoming and outgoing personality

Education and Experience Requirements

Must have minimum NVQ level 2, BTEC or Equivalent in Beauty Therapy

The Captains Club Hotel and Spa is recruiting for a flexible, enthusiastic and experienced Food & Beverage assistant to join our font of house team.

Responsibilities:

• Receive orders and serve guests requests completely in a timely manner
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Answer Guest queries in a polite and helpful manner
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations

Desirable:

• 1+ years of experience

Essential:

• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Passion for food and beverage and willingness to learn
• Ambitious and hard working
• Good communication and personal presentation
• Excellent English knowledge
• Positive attitude and excellent communication skills

Rewards:

• 29 days holiday (based on full time hours)
• Free uniform & meals on duty
• Discounted rates on products
• Opportunities for training and development

Live in accommodation is not available.
Salary depending on experience

An excellent opportunity has arisen at our 4* Captains Club Hotel in Christchurch, Dorset for a Club Supervisor in our busy restaurant.

A well established, 29 bedroom, 4* boutique hotel with fantastic surroundings, situated right beside the River Stour and is a very popular venue for both corporate and leisure clients.

The role:

Ensuring the smooth running of the restaurant alongside our management team providing an excellent standard of service to all customers. You will be a Supervisor already in a high volume restaurant and be looking to join a Hotel that offers great training and career development. Most importantly you will be a hands on person who loves to lead and motivate a team.

Desired qualifications/experience:

• Come from a hospitality background.
• Have prior experience in restaurants and hotels
• Have good knowledge of EPOS systems.

Applicants must:

• Be well presented
• Display passion and enthusiasm and be confident, friendly and outgoing with exceptional customer service skills
• Have excellent spoken and written English skills along with a professional manner

Salary depending on experience

Rewards:

• 29 days holiday
• Free uniform & meals on duty
• Discounted rates on products
• Opportunities for training and development

Required experience:

• Restaurant Supervisor: 1 year +

This is a very exciting job opportunity for someone who wants to develop their career in a beautiful environment with a wonderful team of people! if you'd like to be considered for this role and want to come in for a chat, please send a CV and cover letter outlining why this is the right job for you.

Due to the volume of applications received, only those selected for interviews will be contacted.

Captains Club Hotel and Spa is an equal opportunity employer and actively seeks candidates from diverse backgrounds